Frequently Asked Questions

Everything you need to know about Born From Love, your order, and your pieces.

ORDERS

Can I change or cancel my order?

We begin processing orders as quickly as possible. If you need to make a change or cancel an order, contact us as soon as possible with your order number. Once an order has entered processing or shipping, changes may no longer be possible.

How will I know my order went through?

You will receive an order confirmation after checkout. If you do not see it, check your spam or promotions folder and make sure the email address entered at checkout was correct.

SHIPPING

How long does shipping take?

Processing and delivery times can vary by release and shipping method. For the most current information, see our Shipping & Delivery page. Carrier delays, weather, holidays, and other circumstances outside our control can affect delivery.

How do I track my order?

When your order ships, tracking information will be sent to the email address used at checkout. Tracking updates may take some time to appear after the package is scanned by the carrier.

PRODUCTS & SIZING

How do Born From Love pieces fit?

Fit can vary by style. Always review the product description and available size information before ordering. If a product has a specific fit, such as oversized or relaxed, it will be noted on the product page.

Are your releases limited?

Some Born From Love pieces may be released in limited quantities. Availability depends on the specific drop, so if you see something you want, we recommend securing your size while it is available.

RETURNS & EXCHANGES

What is your return policy?

Return eligibility depends on the item and its condition. Please review our Returns & Exchanges page before sending an item back. Items should generally be unworn, unwashed, and in their original condition unless the issue involves a defect.

What if I receive a damaged or incorrect item?

Contact us promptly with your order number and photos of the issue. We will review the order and help determine the appropriate resolution.

CONTACT

How can I contact Born From Love?

Use our Contact page and include your order number when your question is about an existing order. Providing as much detail as possible helps us respond efficiently.

Still have questions? We are here to help. Reach out through our Contact page.